Do not restart the vehicle
Avoid turning on a flood-exposed engine or electrical system. Stay away from moving water, downed lines and damaged high-voltage components. Use emergency authorities when the location remains dangerous.
Photograph evidence safely
Capture the exterior water line, seats, floor, dashboard and visible corrosion from stable ground. State whether the water was fresh, brackish or saltwater if known and how long the vehicle was exposed.
Describe pickup conditions
Explain mud, soft ground, blocked roads, locked wheels and whether the keys are available. Confirm that the site is accessible before scheduling.