Start With the Exact Parking Situation
Tell the buyer whether the vehicle is on a private driveway, in an assigned parking space, behind a gate or inside a garage. Mention other parked cars, narrow turns, low clearance, landscaping, fences or property rules that may affect a tow vehicle. Photos should show both the car and the path toward an open loading area.
If another vehicle must be moved, confirm who has its keys and whether that person will be present. Do not promise clear access if a neighbor, tenant or property manager controls part of the space.
Describe Whether the Car Can Move
“Non-running” can mean several things. Explain whether the engine starts, the transmission shifts into neutral, the steering unlocks and all four wheels roll. Report flat or missing tires, a locked parking brake, collision damage, missing suspension parts and whether the keys are available. If something is unknown, say so instead of guessing.
Check Property Rules Before Scheduling
For a condominium, apartment or managed community, ask whether commercial vehicles need permission, a gate code, a designated entrance or a specific service window. The seller or resident should verify those rules directly. A scheduled pickup can be delayed if the driver arrives without authorization to enter.
Prepare the Vehicle and Paperwork
Remove toll devices, parking permits, garage remotes, documents and personal belongings from the cabin and trunk. Explain the title or registration status before the appointment and ask what ownership documents and identification are required for the individual transaction. Do not rely on a generic answer when the paperwork situation is unusual.
Confirm the Offer and Towing Terms
Before pickup, confirm the year, make, model, condition, title status, address and authorized contact. Ask whether towing is included for that vehicle and location and whether any unverified detail could change the quoted amount. Keep the vehicle description consistent with the photos and information used for the offer.
Ayuda en Español
Explica dónde está estacionado el carro, si hay portón, carros bloqueando el acceso, llantas vacías o llaves perdidas. Envía fotos del vehículo y del espacio alrededor antes de programar la recogida.